FREQUENTLY ASKED QUESTIONS
Are your products authentic?
Yes, every item we sell is 100% authentic. We source our trading cards, manga, anime merch, and collectibles directly from trusted suppliers.
Do you sell sealed and graded trading cards?
We offer both. You will find sealed booster packs, boxes, and a curated selection of graded cards from top grading companies. Pay close attention to the "TCG INVENTORY" front page notes. Updates will be given about what products we have on hand.
Which TCG brands do you carry?
Our collection includes only includes Pokémon at the moment. Other TCG like Yu Gi Oh, Magic: The Gathering, One Piece Card Game, Cyberpunk TCG, and more.
Do you ship internationally?
At the moment no, we only ship within the United States.
Is buying on-line safe?
Yes, Purchasing any item from our online store is safe. We partner with Shopify for safe browsing and shopping purposes. if you come across any ADs or other pop-ups please do not continue browsing/shopping and contact our support team right away. info@expansionpackusa.com
How long will my order take to arrive?
Orders are typically processed within 1 to 3 business days. Delivery time depends on your location and the shipping method chosen by the supplier.
What is your return policy?
To be eligible for review, customers must contact us within 7 days of delivery.
Approved refunds are typically issued to the original payment method within 5–10 business days after approval.
Please contact us before sending any returns so we can assist you.
Can I request a specific manga or collectible?
Absolutely. If you are searching for a specific item, contact us and we will do our best to source it for you. please understand that we are a small business and don't have as many resources as larger brands. but if you contact us and give us an idea to what your looking for, we will do our best to look for the item with our current suppliers.
Where will Expansion Pack be next?
Visit our home page. There will be a small section that's regularly updated fully with images, and information about where we will be next
