Shipping policy
Shipping Policy
Last Updated: May 6, 2026
At Leafy Market LLC / Expansion Pack, we work with global fulfillment partners and suppliers through DSers and AliExpress to deliver products directly to our customers. By placing an order, you agree to the terms below.
Order Processing
- Orders are typically processed within 1–5 business days after payment confirmation.
- Processing times may vary during holidays, high-volume sales periods, supplier delays, or customs inspections.
- Orders are not shipped or delivered on weekends or major holidays.
Shipping Times
Estimated shipping times vary depending on the product, warehouse location, and destination.
United States Orders
- Estimated delivery time: 7–21 business days
- Some items may arrive sooner if shipped from U.S.-based warehouses.
International Orders
- Estimated delivery time: 10–35 business days
- Customs processing in certain countries may cause additional delays outside our control.
Please note that delivery estimates are not guaranteed and may vary due to:
- Customs clearance
- Carrier delays
- Weather conditions
- Supply chain disruptions
- Incorrect shipping information provided by the customer
Multiple Shipments
Because products may ship from different suppliers or warehouses, your order may arrive in multiple packages at different times.
Shipping Carriers
Orders may be delivered through carriers including but not limited to:
- USPS
- UPS
- FedEx
- DHL
- YunExpress
- Cainiao
- AliExpress Standard Shipping
- Local postal carriers
Order Tracking
Tracking information will be provided once available. Some international shipments may experience delays before tracking updates appear.
Incorrect Addresses
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is submitted:
- We are not responsible for lost packages due to customer error.
- Address changes cannot always be guaranteed once an order has been processed.
Delayed Shipments
We comply with applicable U.S. consumer protection and FTC shipping regulations. If an order cannot be shipped within the originally stated timeframe, customers may be contacted regarding the delay and provided available options, including cancellation and refund eligibility where required by law.
Lost, Stolen, or Damaged Packages
Once a package has been transferred to the shipping carrier, responsibility for delivery passes to the carrier.
However, if your package is lost or arrives damaged, please contact us within 7 days of delivery confirmation and we will work with the carrier and supplier to assist in resolving the issue.
Customs, Duties, and Taxes
International customers are responsible for any customs fees, import duties, VAT, or taxes imposed by their country.
Leafy Market LLC / Expansion Pack is not responsible for delays caused by customs processing.
Delivery Estimates Disclaimer
Shipping estimates displayed on our website are estimates only and are not guaranteed delivery dates. Actual shipping times may vary depending on supplier availability and carrier conditions.
Contact Information
For shipping questions or support, contact:
Email: info@expansionpackusa.com
Legal Compliance Notice
Leafy Market LLC / Expansion Pack operates in compliance with applicable U.S. eCommerce and Texas business practices. Products fulfilled through DSers and AliExpress suppliers are subject to supplier inventory availability and international shipping conditions. We reserve the right to cancel and refund orders that cannot be fulfilled within a reasonable timeframe.